GOVERNANCE & MANAGEMENT

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ZELA seeks to maintain a clear distinction between governance, strategic oversight and operational management.
Governance
Provides direction, oversight and accountability.
Management
Translates approved strategies and plans into effective action.
Programs & Operations
Implement activities and manage day-to-day delivery in accordance with approved policies and procedures.
Financial Management
Ensures responsible planning, control, documentation and use of organizational and project resources.
This structure supports effective decision-making while reducing conflicts of responsibility and strengthening institutional accountability.

⇥   COMMITTEES & EXPERT SUPPORT 
The Board of Directors may establish specialized or temporary committees to address specific organizational, technical or strategic matters.
Committees may draw on the expertise of Board members, organizational members or qualified external experts, depending on the purpose of the assignment.
Each committee operates within a defined mandate and reports to the appropriate governing body. External expertise may also be sought when specialized knowledge is required to support informed decision-making.

⇥   COMMITTEES & EXPERT SUPPORT 
The Board of Directors may establish specialized or temporary committees to address specific organizational, technical or strategic matters.
Committees may draw on the expertise of Board members, organizational members or qualified external experts, depending on the purpose of the assignment.
Each committee operates within a defined mandate and reports to the appropriate governing body. External expertise may also be sought when specialized knowledge is required to support informed decision-making.

⇥   FINANCIAL GOVERNANCE 
ZELA is committed to responsible stewardship of its financial resources. The organization applies financial planning, budgeting, accounting, internal controls and documentation procedures designed to ensure that resources are used efficiently and for their intended purposes. 

 Our financial governance is guided by five principles: 
Transparency 
Financial decisions and transactions are appropriately documented and subject to review.
Accountability 
Those responsible for financial decisions are accountable for the proper use of resources.
Compliance 
Financial management follows applicable legal, organizational, donor and contractual requirements.
Responsible Resource Management 
Resources are planned and used efficiently in support of organizational objectives.
Independent Review 
Annual financial accounts are subject to appropriate review and external audit arrangements in accordance with applicable requirements.

⇥   RISK MANAGEMENT & COMPLIANCE
ZELA recognizes that effective risk management is an essential part of responsible organizational management.
We seek to identify, assess and monitor institutional, financial, operational, programmatic and contextual risks and take appropriate measures to prevent or reduce their potential impact. Our compliance approach includes:

- Compliance with applicable laws and regulations
- Compliance with donor and funding requirements
- Compliance with partnership agreements
- Appropriate documentation and record keeping
- Financial and operational controls
- Risk identification and mitigation
- Protection of organizational resources and reputation
Risk management is integrated into organizational planning and project implementation.

⇥   ETHICS & INTEGRITY
ZELA is committed to maintaining high standards of ethical conduct and organizational integrity. We do not tolerate practices that undermine the rights, dignity or interests of communities, staff, partners or other stakeholders. Our governance framework supports measures to prevent and address:
- Fraud and corruption
- Conflicts of interest
- Misuse of organizational resources
- Abuse or misconduct
- Discrimination
- Exploitation

  Detailed requirements are established through the organization's relevant policies and procedures. 

⇥   ACCOUNTABILITY TO COMMUNITIES 
ZELA places accountability to communities at the centre of its work. We seek to involve communities and relevant stakeholders in identifying needs, setting priorities, designing interventions and assessing results. 
Our approach promotes:
Participation
Meaningful involvement of communities in programs that affect them.
Feedback
Opportunities for people to share views, concerns and suggestions.
Responsiveness
Using feedback and learning to improve our programs and practices.
Inclusion
Ensuring that different groups and perspectives are considered.
Do No Harm
Designing interventions with consideration for local context, risks and potential unintended consequences.

⇥   TRANSPARENCY & REPORTING 
ZELA is committed to providing appropriate information about its work to communities, partners, donors and other relevant stakeholders.
We maintain documentation and reporting systems covering organizational activities, projects, financial management and results in accordance with applicable requirements. Where appropriate, public organizational documents and reports are made available through the ZELA website.
Our transparency efforts include:
- Annual organizational reporting
- Project and program reporting
- Financial reporting
- Appropriate documentation and record keeping
- Monitoring and evaluation
-  Learning and continuous improvement

⇥  PARTNERSHIP GOVERNANCE
ZELA recognizes that effective partnerships require clear responsibilities, mutual accountability and appropriate oversight.When entering into partnerships or cooperation agreements, ZELA seeks to establish clear arrangements covering:
- Roles and responsibilities
- Coordination and decision-making
- Financial and administrative responsibilities
- Program implementation
- Monitoring and reporting
- Risk management
- Compliance requirements
- Accountability mechanisms
Where partners or sub-implementers are involved, appropriate due diligence is undertaken in accordance with organizational and applicable requirements.

⇥  RELATED DOCUMENTS 
For further information, please explore our organizational policies and public documents:
Policies & Safeguarding
Organizational policies addressing ethics, safeguarding, protection and responsible conduct.
Accountability & Anti-Corruption
Information on accountability, complaints, fraud prevention and organizational integrity.
Reports & Financial Information
Public annual, programmatic and financial reports where available.
Legal & Organizational Documents
Public legal and organizational documentation.